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How To Change Your Office 365 App Password

If you are enabled for Multi-Factor Authentication (MFA) in Office 365 then you will need an App Password for some applications that do not support MFA. The user interface for creating a new App Password is well hidden in Office 365 (its not on the Password page for example).

Here is how to find it now:

  1. The user logs into Office 365 portal (http://portal.office.com) and clicks their photo to the top-right of the page
  2. Click View Account
  3. Click Security and Privacy menu to the left or the Manage Security and Privacy link on the main area of the page
  4. Click Additional Security Verification
  5. Click Update your phone numbers used for account security
  6. Answer your phone to approve your request to go to this page (you will need to do this if this is your first time with MFA enabled)
  7. Click “app passwords” on the top menu (this is not visible if you do not have MFA enabled). This takes you to https://account.activedirectory.windowsazure.com/AppPasswords.aspx.
  8. Create yourself an additional app password and give it a description.
  9. Use the new app password in the program that you need to login to.

You can bookmark “AppPasswords” web page for easier access later.

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One comment

  1. There is a Google Account version of this when Google two factor is enabled. https://www.lifewire.com/get-a-password-to-access-gmail-by-pop-imap-2-1171882

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